Customer Engagement Manager FMS
Company: Fleet Operations Workforce
Location: Grapevine
Posted on: April 1, 2026
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Job Description:
Ryder System seeks a Customer Engagement Manager for our Sales &
Business Development department within the Transportation &
Logistics industry. This role is crucial in driving customer
relationships and fostering strong connections that enhance
customer satisfaction and business performance. As a Customer
Engagement Manager, you will lead initiatives to develop and
execute customer engagement strategies, ensuring high levels of
service delivery across our diverse client base. This position
requires a proactive approach to understanding client needs,
predicting market trends, and collaborating with our innovative
team to provide top-notch logistics solutions. Ryder's dynamic
environment encourages teamwork, innovation, and continuous
improvement, offering significant opportunities for professional
growth. We're looking for someone who thrives in a hybrid work
environment and is committed to enhancing both client and company
success. If you have a strong background in sales or business
development, possess excellent leadership skills, and enjoy solving
complex challenges, this is an exciting opportunity to advance your
career with Ryder. Develop and execute strategies to enhance
customer engagement and satisfaction. Lead a team to manage client
relationships and ensure service excellence. Collaborate with
cross-functional teams to optimize business development efforts.
Analyze market trends and customer feedback to identify growth
opportunities. Prepare and present regular reports on performance
and customer insights. Sales Strategies Customer Relationship
Management Market Analysis Leadership Communication Medical
Insurance Dental Insurance Vision Insurance Life Insurance 401k
Certified Customer Service Professional (CCSP) Professional Sales
Certification
Keywords: Fleet Operations Workforce, Bedford , Customer Engagement Manager FMS, Sales , Grapevine, Texas
