Application System Analyst Senior - Community Connect Ambulatory

Company: CHRISTUS Health
Location: Irving
Posted on: April 18, 2024

Job Description:

The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions and business processes to meet operational and technical requirements.
Independently provides guidance and leadership on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to manage testing projects as necessary.
Demonstrates an advanced level of application understanding, and applies expertise to help meet customer goals and outcomes. Creative problem solving beyond standard recommendations and practice.
Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders. Leads and evaluates process and requirements analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering on complex projects/requests. Responsible for completing gap analysis, and providing cross application recommendations.
Reputation for high-quality decisions.
Adhere to organization standards for system configuration and change control.
Able to understand complex requirements of end users and project goals and propose technical solutions for multifarious design, configuration needs. Able to independently analyze, design, and configure the application. Ability to teach team members complex design, configuration.
Collaborate and develop strong relationships with end user communities, customers and business partners.
Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, to create efficiencies, and to ensure optimal operational processes.
Coordinates code changes with appropriate vendor related to financial and business application issues.
Collaborates with Technical Team to identify and infrastructure related issues that have resulted in application issues.
Demonstrates increasing technical knowledge of the assigned application including relationships of infrastructure and impact to user if unavailable.
Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution.
Follows strict change management processes ensuring proper approval, testing, and validation of system changes.
Design, configuration and deliverables demonstrate exceptional ability to address complex end user needs. Quality has the confidence of project management. Sets the bar for project team quality work.
Independently manages medium to large scale and complex projects/requests. Complete in a timely manner assigned courses within Healthstream, other electronic tracking tools for educational related material or attend presentations in person as assigned.
Leads and coordinates across applications for high impact vendor changes.
May be required to travel to perform duties.
Assist in preparation and conducting of continuing formal or informal training session for users and co-workers.
Proactively plans projects and tasks within application.
Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., Proficient in Microsoft applications including Word, Excel, and PowerPoint
Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project.
Regularly serves as mentor or knowledge resource to peers across community
Works in a team setting, sharing information and assisting other junior level team members
Excellent project management and communication skills, both verbal and written
For Epic Analysts:
Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
Certifications or Proficiencies must stay current by maintaining new version training




Full Time




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Keywords: CHRISTUS Health, Bedford , Application System Analyst Senior - Community Connect Ambulatory, Professions , Irving, Texas