Bilingual Contact Call Center Specialist-in Office-Bedford, TX (38413)
Company: IOS Staffing
Location: Bedford
Posted on: August 5, 2022
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Job Description:
Job Description Title: Bilingual Contact Call Center Specialist
(38413) Term: Direct Hire; Please APPLY today to be considered-
Next Training class starts 8/22/2022 BONUS OFFERED PLEASE READ
BELOW Salary: $16.50 hourly Location: Bedford, TX (Onsite) Hours:
12pm -9pm shift $600 Quarterly BONUS $500 Signing BONUS paid on the
6th month anniversary Benefits start on FIRST day of Hire. What we
look for Our exceptional and motivated employees are our greatest
strength. Our employees provide the highest level of customer
service and help maintain our position as a leader in the global
marketplace. It's our core value which should underpin how we do
business, while influencing our behavior and performance. We are
looking for people who have potential and share our passion to live
the which is described in more detail below. If you think you have
these core attributes, we want to hear from you. Job Summary: The
Contact Center Specialist Level 1 will provide excellent customer
service while responding to inbound calls from borrowers and
financial institutions as well as perform outbound calls to
insurance companies and agencies to verify insurance information.
Essential Functions: Quickly analyze account history on a
proprietary computer system and provide accurate information to
assist in one-call resolution Perform insurance verification via
outbound calls and the internet Meet individual and team
performance standards while maintaining good attendance and
dependability Show courtesy and professionalism on all calls to
ensure a positive customer experience Qualifications: Strong
customer service orientation with active listening skills and a
high attention to detail Professional verbal and written skills
Ability to solve routine problems using established procedures
Ability to type a minimum of 25WPM Intermediate computer skills
Education/Experience: High school diploma or equivalent required
Minimum one year of customer service experience Prior experience
with auto insurance or collateral protection insurance a plus
---Why work for us?--- Diversity and inclusion Client is truly a
global and diverse company. We believe that diversity makes us
better business partners and that embracing people---s differences
can bring amazing results and fuel innovation. We have a portfolio
of businesses and product lines that operate around the world. .
About Us In each of our businesses, we seek to deliver innovative
products and responsive customer service so that we can be a market
leader. Our time horizon is long-term, our approach is disciplined,
and our focus is on continuously improving the quality of the
customer experience. USA: The client is an equal opportunity
employer. We do not discriminate or allow discrimination on the
basis of any protected characteristic. This includes race; color;
sex; religion; creed; national origin or place of birth; ancestry;
age; disability; affectional or sexual orientation; gender
expression or identity; genetic information, sickle cell trait, or
atypical hereditary cellular or blood trait; refusal to submit to
genetic tests or make genetic test results available; medical
condition; citizenship status; pregnancy, childbirth, or related
medical conditions; marital status, civil union status, domestic
partnership status, familial status, or family responsibilities;
military or veteran status, including unfavorable discharge from
military service; personal appearance, height, or weight;
matriculation or political affiliation; expunged juvenile records;
arrest and court records where prohibited by applicable law; status
as a victim of domestic or sexual violence; public assistance
status; order of protection status; status as a smoker or
nonsmoker; membership or activity in local commissions; the use or
nonuse of lawful products off employer premises during non-work
hours; declining to attend meetings or participate in
communications about religious or political matters; or any other
classification protected by applicable law. Company Description
Company continuously looking for a skilled Healthcare Professional
Liability Underwriter Technician for a Full Time opportunity.
Contract to start
Keywords: IOS Staffing, Bedford , Bilingual Contact Call Center Specialist-in Office-Bedford, TX (38413), Other , Bedford, Texas
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