Store Manager
Company: Bridgestone Americas, Inc
Location: Bedford
Posted on: August 6, 2022
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Job Description:
Customer service
Drive store Sales & promotions
Build Customer Satisfaction & Loyalty
Creating Results for Teammates, Customers and the Company
Understand alternative tire sourcing and competitors
Payroll, budgets and store goals
Responsible for record keeping and relevant financial
information
Manage, schedule and assign staff according to their skill
level
Attend paid training to stay up-to-date with new developments in
the automotive service industry
Follow up with customers to obtain feedback and ensure they are
satisfied with received
Other duties as assigned
**Preferred Qualifications:**
2-year college degree or equivalent
+ High School Diploma or equivalent
+ Demonstrated success in retail sales management
+ Problem solving as it relates to customer complaints
+ Aptitude to manage inventory, order scheduling, and ongoing
merchandising displays
+ Must be able to assist customers for personal sales as well as
complaints to ensure customer retention and loyalty
+ Teammate and customer communication skills
+ Negotiation and conflict resolution skills
+ Must have a valid automobile driver's license at all times and be
able to drive customer and company vehicles
+ Must have completed all of the current and required BSRO store
education courses & modules required for this position
Responsible for every aspect of the store operation, which
includes: selecting, coaching and developing store teammates as
well as merchandising, advertising and promotion of products and
services.
Bridgestone Retail Operations (BSRO) is part of Bridgestone
Americas and employs over 22,000 teammates in North America. BSRO
operates more than 2,200 company-owned stores, including Firestone
Complete Auto Care, Tires Plus and Wheel Works locations. With
locations across North America and more than $3 billion in tire and
auto service sales, Bridgestone Retail Operations is the right
place to build a career. Whatever role you fill, when you represent
the Bridgestone name, you are a valued teammate, and part of our
larger mission to Serve Society with Superior Quality. We start by
offering each teammate more than just competitive pay. We provide
formal training, performance incentives, paid vacation and
holidays, competitive healthcare packages for full-time and
part-time employees, and a 401k plan to help build towards your
future. We believe people can only provide superior service and
quality to others when they are allowed to bring their whole self
to work and know they are supported. We believe in championing all
perspectives, individuals and teams because we understand the
importance of seeing the world and our business through many
different lenses. We are building a team as diverse as the world we
serve. So, show us what you are made of. Show us the smart stuff,
the tough stuff, the bold, beautiful and brave stuff. Because who
you are is what we need.
Bridgestone is proud to be an Equal Employment Opportunity /
Affirmative Action employer. It is our policy to consider for
employment all individuals regardless of age, color, national
origin, citizenship status, physical or mental disability, race,
religion, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, veteran status, or any other
characteristic protected by federal, state or local law.
Keywords: Bridgestone Americas, Inc, Bedford , Store Manager, Hospitality & Tourism , Bedford, Texas
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