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Memory Care Director

Company: Heartis Mid-Cities
Location: Bedford
Posted on: March 20, 2023

Job Description:

Heartis Mid-Cities - Are you looking for a new best friend, card-game companion, or gardening guru? Then consider working with one of our light, bright, and beautiful Assisted Living and Memory Care communities - where our residents are #1 and our team members shine!
Memory Care Director -
Frontier Management is seeking an outstanding Memory Care Director to join Heartis Mid-Cities community located in Bedford, Texas. Demonstrated success as a leader in similar settings is required of the Memory Care Director.
Position qualifies for Performance Based Bonus Programs! See below for more detail.
Frontier Management's portfolio of communities spans throughout the United States with each community sharing a commitment to superior service and quality lifestyle for our residents within their own unique setting. Frontier's mission is to provide an enriched and meaningful experience for our residents, team members, and community partners. If you are as committed and passionate about serving the needs of our senior residents as we are, we encourage you to apply and experience the Frontier Difference.
The Memory Care Director will be responsible for managing the day-to-day operations of Memory Care Department. This includes achieving and maintaining maximum occupancy of the community while focusing on high resident satisfaction and quality resident care/services. The Memory Care Director will ensure compliance with applicable state and federal requirements and ensure a smooth operation of the community through staff development and employee satisfaction.
Primary Duties and Responsibilities:

Ensures the delivery of quality care and services and promotes positive resident and family relations, responding promptly and appropriately to resident needs, requests and concerns. Encourages resident interaction and promotes a culture where each resident is of the greatest importance

Operates the community in a manner which will ensure company profitability by meeting all community budget and census guidelines as set by Corporate

Directs and monitors all marketing activities to achieve a 100% occupied community

Provides resident programs designed to provide enrichment in the areas of social interaction, entertainment, arts and crafts, physical exercise, education, religious services, and community involvement

Complies with all state and federal laws and regulations and all company rules and regulations regarding the care of the residents and operation of the community. Develops a positive rapport with all state regulatory representatives

Oversees the healthcare related programs and services (i.e. medications, bathing, staff development, charting) and ensures that all applicable state-mandated rules and regulations are carefully adhered to

Directs and monitors timely and accurate completion of all daily/weekly/monthly billings, accounting and bookkeeping requirements

Assists as needed in the coordination of move-in with respective residents. Periodically reviews each resident's status and ability to perform under the terms and conditions of the Residency Agreement

Actively manages and leads the community team, including recruiting and retention of key contributors, performance management, employee development, coaching and feedback

Routinely monitors the sanitation of the kitchen, quality of meals, quantity and appearance of service and entire staff, cleanliness of resident apartment and satisfaction of residents

Implement a quality assurance program that evaluates each department's performance on an on-going basis

Provides a safe environment for residents, staff, and visitors

Performs additional duties as assigned to ensure business continuity

Other Requirements:

Must have appropriate nursing licensure (i.e., Assisted Living, Memory Care, Registered Nurse (RN), Licensed Vocational Nurse (LVN), Licensed Practical Nurse (LPN), etc.). License must be active and in good standing.

Must be able to relate to the elderly in a positive manner

Must possess good marketing and public relations skills

Must understand budgeting, financial record keeping and reporting, appropriate State and Federal regulations, operational systems and procedures and must be able to apply that understanding to ensure the smooth operation of the community

A minimum of three (3) years prior experience in a management position operating a retirement, assisted living or skilled nursing community, or related business

High School diploma, higher education, and accompanied by specific training and/or certification in management activities. Bachelor degree preferred.

Proven ability to lead teams and develop people

Must possess a current state-specific driver's license and appropriate driving record

Must be fidelity bondable

Good communication skills, verbal and written; English language skills adequate to allow communication with residents and staff, and to understand written and verbal instructions

The Memory Care Director qualifies for Performance Based Bonus Programs! Frontier Management, LLC has two established Performance Based Bonus programs for our community's Management team: The Exceeding Net Operating Income Bonus and the Marketing Bonus Program (Management Team). It is the goal of Frontier Management, LLC to award its employees for diligent efforts and outcomes which positively impact the Company and its future, including striving to control costs, maintaining high levels of resident satisfaction and reaching high census targets. -
Frontier Management offers a competitive salary and a work environment that encourages initiative and fosters respect. Frontier Management, LLC offers medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. We also offer a 401(k) plan with a competitive Match program. To discover more about the Frontier Management team, please visit our site at
Equal Opportunity Employer/ Drug-Free Workplace

Keywords: Heartis Mid-Cities, Bedford , Memory Care Director, Executive , Bedford, Texas

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